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A new telephone system will be installed at the Medical Centre on Tuesday 18 December. There is likely to be some disruption to calls from 1pm on this day - for up to three hours. We ask for your patience during this transition. This is part of a scheme to replace systems in all surgeries across Telford and Wrekin.

Changes to the Child Health Information System

From 1st April 2016 a new single Child Health Information System (CHIS) will be in operation for the whole of the West Midlands.

What does this mean for YOU?

If you are responsible for a child aged 0-19 years (or 0-25 years old for children and young people with a disability), this is to notify you that from 1st April 2016 the healthcare details of your child will be looked after by Birmingham Community Healthcare NHS Trust. The Trust will have responsibility for providing the Child Health Information System (CHIS) which ensures children receive appointments at the correct age for Childhood Immunisations, Healthy Child Screening and other National Screening programmes.

Do you need to do anything for these changes to take place?

No, there is absolutely nothing you need to do unless you have any objections to Birmingham Community Healthcare NHS Trust becoming the NHS body that takes ownership of and manages your child’s records.

Why are the changes being made?

The introduction and implementation of a single system will be a highly effective tool for better child healthcare, enhancing patient care and safeguarding by enabling better access to records by health practitioners across the region. Currently the health records of children who move home within the region have to be transferred between different IT systems, the new system will mean staff can keep track of each child’s health records, including
for example their vaccinations, when they move to another area within the West Midlands. 

How will Birmingham Community Healthcare NHS Trust guarantee that my child’s data will be securely stored?

The Trust is part of the NHS and is therefore subject to very stringent Data Quality Frameworks and operates within the Data Protection Act. Additionally there is a dedicated person within each NHS Organisation known as the Caldicott Guardian who is responsible for ensuring all data held is in accordance with Data Protection and other statutory requirements.

What if I don’t want my child’s information transferred?

If you have any objections to Birmingham Community Healthcare NHS Trust becoming the NHS body that takes ownership of and manages your child's records and you would like to discuss this further, please contact Nicola Greaves on the contact number/e-mail address below.

What is the CHIS?

The CHIS is a statutory service and children are added to the CHIS from birth.  The NHS, has a duty to look after the child’s health and well-being.  If we need to keep a piece of information in order to protect the wellbeing of a child we are entitled to do that.  An immunisation record is a good example of a piece of information that is required by the NHS.  We also have a duty to provide information to safeguarding authorities.

For more information please call 01743 450800,  email or visit 

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