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It has been necessary to put measures in place to protect our patients and our practice staff,  including the suspension of appointment booking. Instead patients will be called back by a clinician who will arrange an appointment if necessary. 

For full details click here or select "Coronavirus Info/Links" from the menu on the right. Patients asked to attend an appointment will, where possible, be asked to wait in their car until called into the building by a clinician. 

Latest News

Coronavirus testing

Coronavirus testing is now available to people with symptoms who

  • are over 65;
  • must travel for work or
  • have a clinical referral from 111.

Tests are also available for other people in the same household.

These tests (either visiting a regional test centre or ordering a home testing kit) are only available to book via the government website There is an option on that page ‘Testing for Coronavirus’.

[Last update: 29 April 2020]

Measures in place to protect our patients and our practice staff

During the ongoing Coronavirus outbreak it has been necessary to put certain measures in place to protect our patients and our practice staff. Click here or select "Coronavirus information" from the menu on the right for further details.

[Last update: 24 March 2020]

Revised Extended Access Provision

The Telford and Wrekin Clinical Commissioning Group have revised the scheme that provides access to appointments between 6.30pm and 8pm on weekday evenings, and between 8am and 8pm at Weekends and on Bank Holidays. Details of the scheme are available on the Extended Opening Hours page.

[16 September 2019]

New Administration email facility for limited use. 

The Medical Centre has introduced an administration email address for limited functions only:

  • Patients prescribed warfarin are able to use the email address to submit their "INR blood test cards".
  • Patients using blood pressure monitors at home are able to use the email address to send the readings to the Medical Centre.

The email address to use is

Please note the email address is for administration use only and will not be monitored. We are unable to give any clinical advice or deal with any clinical queries via this email address. 

[5 August 2019]

Temporary reduction in travel vaccination appointments

Unfortunately we anticipate a temporary reduction in the number of travel vaccination appointments we will be able to offer over the next few months whilst one of our Treatment Room nurses Diana Sarpong is away on maternity leave.

During this period we will be unable to administer 'private' travel vaccinations including Rabies, Japanese Encephalitis, Tick Borne Encephalitis and Meningitis (for travel) for the foreseeable future.

We will of course continue to offer travel vaccinations that are part of NHS provision such as Hepatitis A, Typhoid, Diphtheria/Tetanus/Polio and Cholera if indicated.

It would be of great help to our nursing team if patients would book their travel appointments as early as possible prior to your date of departure - wherever possible at least 2-3 weeks beforehand.

For details of local travel clinics that offer travel advice and vaccinations privately, please request a leaflet from our reception team.

For reliable travel information including malaria risk please see the following websites:

[17 May 2019]

Self Help Care Directory available

The Patient Participation Group and the Medical Centre have produced a Self Help Care directory which signposts patients to HNS and voluntary sector organisations that can provide advice and support. A print version of the directory is available from the Medical Centre, alternatively you can download a copy here.

[11 June 2018]

Prescription Ordering Direct (POD) service 

Shawbirch Medical Centre is now using the NHS Prescription Ordering Direct (POD) service. This is an easy way for patients to order a repeat prescription.

The service is available between 9am and 5pm on 01952 580350. All it takes is a simple phone call you can make from the comfort of your own home - there's no need to visit the Medical Centre. You will speak to a trained prescription co-ordinator who can discuss your needs, and as a consequence, you will only order medication when you need it. This will reduce potential waste and the savings realised will allow the NHS to fund other important services.

Why use this service?

Ordering your repeat prescription will be a quick and simple telephone call. You will be speaking to a dedicated person who will have time to answer any repeat prescription queries. The co-ordinator will ask you how you are getting on with your medication and will be able to alert you when a medicine review is needed.

Why are we offering this new service?

The aim is to ensure patients are receiving the correct quantity of medication they need in a timely manner to help to reduce the amount of medicine waste in the Telford and Wrekin area. Unused prescription medicines cost the NHS over £1million each year in Telford and Wrekin alone.

Electronic Prescription Service

To get the full benefit from the new service, we recommend you nominate a single pharmacy to receive your prescription from the Medical Centre. The details will be sent to the pharmacy electronically and this will eliminate the need to collect a paper prescription from the Medical Centre.

Just contact the POD to request a repeat prescription which will be produced by the Medical Centre within 48 hours.  Please allow the pharmacy time to prepare your prescription before collecting. This will be of particular benefit to those who currently find it difficult to pick up a prescription form from the surgery.  Your nominated pharmacy can be nearer your home or place of work which will make it easier for you to collect your medication.

Already use a pharmacy to order your repeat medication?

No problem, you can use the same pharmacy. Your existing agreement with the pharmacy may need to be amended if they currently order prescriptions on your behalf but this can be organised for you by the POD.

If you have a current arrangement with a pharmacy to deliver your prescription then this will still continue.

Once you have made the telephone call, your prescription will be authorised by a doctor at Shawbirch Medical Centre and will then be sent to your nominated pharmacy within 48 hours.

Will I still be able to use Patient Access online to order repeat prescriptions?

Yes, the desktop website and the smartphone/tablet app will continue to have the functionality to allow you to order your repeat prescription online. If you use Patient Access please access the service once again after 48 hours to check your prescription has been processed.

The Prescription Ordering Direct Service is available Monday to Friday 9am - 5pm  by calling 01952 580350.

[6 September 2017]

Blood tests for most conditions will now only be available at the Princess Royal Hospital outpatient phlebotomy department rather than at Shawbirch Medical Centre.

Patients are eligible for blood tests at the Medical Centre if:

  • they are undergoing chemotherapy treatment, or
  • they have been prescribed one of the following drugs: 

    Amiodarone, Azathioprine, Ciclosporin, Leflunomide, Lithium, Mercaptopurine, Methotrexate, Penicillamine, Sodium Aurothiomalate, Sulfasalazine, Warfarin

The hospital phlebotomy department is open 09:00 until 16:15 Monday to Friday (From 08:00 for fasting patients only). No appointment is necessary.

Go to the main entrance of the hospital and turn left just beyond the foyer (sign posted to the coffee shop). As you go past the coffee shop you will see the signs for blood testing. Although no appointment is required, the service is extremely busy between 9am and 11am. Please try and visit after 11am unless you are attending for a fasting test.

For a fasting test you need to eat and drink nothing but water for 10 hours before the test.

[5 June 2016]




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