We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please review the information below and contact us either by letter, telephone, email or the online form, and we will deal with your concerns appropriately.
You can also contact the Complaints, Patient Advice and Liaison Service (PALS) for NHS Shropshire, Telford and Wrekin. This link also contains details of how patients may contact Healthwatch and other local providers.